Terms & Conditions

These terms govern your account and play at LolaJack Casino UK (“LolaJack”, “we”, “us”). Registering or claiming an offer means you accept them.

1. Eligibility and account

• You must be 18 or over and pass identity and age verification.
• One account per person, household, device and IP address. Duplicate accounts are closed and related bonus winnings voided.
• Keep your details accurate and your login private. You are responsible for activity under your account.

2. Licensing and fair play

• LolaJack operates under a recognised gaming licence and holds player funds separately from operating money.
• All games use independently certified random number generators. Outcomes are random and cannot be influenced or predicted.

3. Welcome bonus

• The welcome package pays 400% up to £15,000 plus 400 free spins across your first four deposits, each tier activated in My Bonus before you deposit.
• Minimum qualifying deposit is £20 per tier. Wagering is 40x the deposit plus bonus, cleared within 10 days.
• Maximum bet while a bonus is active is £5 per spin or hand. Game weighting varies - slots usually count 100%, table and live games less.

4. Promotions

• Weekday and weekend reloads and live cashback each follow the terms shown in the individual offer.
• We may amend or withdraw any promotion and may remove bonus access from anyone abusing offers.

5. Banking

• Minimum deposit and withdrawal is £10. Standard maximum withdrawal is £5,000 per request.
• Withdrawals return to your deposit method where possible and require identity verification on first cashout.
• We apply no fees, though your payment provider may.

6. Responsible gambling

• Only stake what you can afford to lose. Deposit, loss and session limits, reality checks, time-outs and self-exclusion are available in your account.
• Support is signposted through BeGambleAware.org, GamCare and GAMSTOP.

7. Liability and changes

• The service is provided “as is”. We are not liable for losses arising from faults, downtime or interruptions beyond our reasonable control.
• We may update these terms. The current version always appears here, and continued play means you accept it.
• If any clause is found unenforceable, the remaining terms continue to apply.

For anything else, our support team is available around the clock via live chat and email.